1. About Us
This website is operated by Black Lotus Tattoo Studio (“we”, “us”, “our”).
These Terms & Conditions apply only to products purchased through our online shop and do not apply to tattooing or other studio services, which are subject to separate terms.
Our contact details and studio address can be found on our Contact page.
2. Eligibility to Purchase
By placing an order through our online shop, you confirm that:
- You are at least 18 years old, and
- You are legally capable of entering into a binding contract.
3. Products
We take reasonable care to ensure that product descriptions, images, and prices are accurate.
Please note:
- Colours and appearance may vary slightly due to screen settings
- All products are subject to availability
- We reserve the right to withdraw or amend products at any time
4. Prices and Payment
- All prices are shown in GBP (£)
- Prices include VAT where applicable
- Payment must be made in full at the time of ordering
- We accept payment methods as shown at checkout
5. Order Acceptance
After placing an order, you will receive an order confirmation email.
This does not constitute acceptance of your order.
A contract is formed once your order has been dispatched or confirmed as ready for collection.
We reserve the right to refuse or cancel an order if:
- A product is unavailable
- Pricing or description errors are identified
- Fraud or unauthorised activity is suspected
6. Shipping and Collection
Details of shipping methods, dispatch times, and studio collection are set out in our Shipping & Delivery Policy.
Please ensure delivery details are correct at checkout. We cannot be held responsible for delays or non-delivery caused by incorrect information provided by the customer.
7. Returns and Refunds
Our returns and refunds process is explained in full in our Refunds & Returns Policy.
Certain items may be non-returnable for hygiene or customisation reasons.
This does not affect your statutory rights under UK consumer law.
8. Faulty or Incorrect Items
If you receive an item that is faulty, damaged, or incorrect, please contact us as soon as possible using the details on our Contact page.
Where applicable, we will offer a repair, replacement, or refund in accordance with UK consumer law.
9. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Black Lotus Tattoo Studio or its licensors.
You may not copy, reproduce, or use any content without prior written permission.
10. Liability
Nothing in these Terms & Conditions limits or excludes our liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under UK law
We are not responsible for indirect or consequential losses arising from the use of our online shop.
11. Personal Information
Any personal information provided when using our online shop will be handled in accordance with our Privacy Policy.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
The version in force at the time of your order will apply.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.